Customer
Work and Asset Management -A leading Service Provider
Category
IT
Problem statement
The client was unable to forecast the work and therefore was unable to schedule it timely. Lack of knowledge of asset they own and their capability to manage these assets was adding to the overall quality of the services.
Benefits
Streamlined the process of asset management by utilizing creating a hierarchy and mapping the list of services that the client provided against each of the asset types. Mapping of individuals skillset helped during work scheduling and therefore improved the quality of service the vendor provided on their assets installed at the client location.
Solution provided by AL
Altorum Leren provided a multi-tenant work and asset management solution. The project delivered a robust system that helped our client create an asset hierarchy and map the services provided against each asset. In parallel to that, the work schedule introduced with skillset mapping between assets/services and individuals.
Benefits
Streamlined the process of asset management by utilizing creating a hierarchy and mapping the list of services that the client provided against each of the asset types. Mapping of individuals skillset helped during work scheduling and therefore improved the quality of service the vendor provided on their assets installed at the client location.
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